General Terms and Conditions
The general terms and conditions apply to all business relationships between Capilosan AG and its customers. When ordering, you confirm that you have read the general terms and conditions and that you agree to them. The mere inspection of our website is non-binding and does not constitute a legal relationship.
All prices are in the currency chosen by the customer and include VAT. The listed prices, product images and product descriptions are not guaranteed. Delivery periods, availability and errors excepted.
3) Delivery times
Products that we have in stock are processed by us immediately after receipt of the order, other products are ordered from suppliers. The ordered products will be delivered as agreed with the customer. Delays due to unavailability at suppliers or missing information from the customer do not give rise to any claims by the customer.
The shipping costs are charged at CHF 9.00 and are shown in the ordering process.
Payment for goods ordered from Capilosan AG is made in advance.
The supplier undertakes to exercise due care and deliver the products in good quality. The guarantee period lasts one year. Excluded from the warranty are defects and faults for which the supplier is not responsible, such as natural wear and tear, force majeure, improper handling, intervention by the customer or third parties, excessive stress, unsuitable equipment or extreme environmental influences.
7) Return Policy
Products that show quality defects should be returned to us at your own expense within 7 days in unused, perfect condition and in the original packaging.
8) Legal Notice
Place of jurisdiction is 8808 Pfäffikon, SZ. Swiss law applies exclusively.
Capilosan AG, Talstrasse 31, 8808 Pfäffikon SZ, December 15, 2022